is not responsible for any damage or missing items not deemed to be the fault of the shipping provider. It's recommended to add insurance and delivery confirmation for any returns you ship, given the high value of your purchase. The item must have the security tag attached to the bag intact and must be in the same condition, including any dustbags, straps or other items as originally shipped.Ĭarefully pack your items and include the required RMA/EMA form in the box. Please contact us to initiate the return, and read our full Authenticity Guarantee.Ĭomplete a Return or Exchange Merchandise Authorization (RMA/EMA):Īll returns & exchanges are required to have an RMA/EMA.Įmail to receive your RMA/EMA and start your return or exchange. Documentation from the well reputed source stating their findings is required. If any item purchased from our site is deemed inauthentic by a well-recognized authentication expert, we will take it back and offer a full refund, including all shipping costs. ![]() We are committed to combating counterfeit items and take confirming authenticity of each item we sell very seriously. => Please note any shipping costs paid when your order was placed are not eligible for refund or merchandise credit. Your item must have the security tag attached to the bag intact to be eligible for return or exchange.Įxchanged items are not eligible for return or refund, only merchandise credit. Please allow (14) business days from the time we receive your return for it to be processed.Īll returned/exchanged items must be in the original condition as sold and any dustbags, straps or other items must be included with the returned item. Your return must arrive at Vetoben within (14) days of the date you received it.īuyer is responsible for return shipping. Returned within (14) days of receipt for refund to the original form of payment. If you are unhappy with your purchase for any reason, please let us know what we can do to help.Įxchanged within (30) days of receipt for a merchandise credit of the full purchase price. ![]() is committed to providing 100% authentic products and the friendliest customer service.
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